Category Archive Browser Issues

How to Troubleshoot Internet Explorer not Responding Error

Internet Explorer Not Responding

Internet Explorer Not Responding

People often come across the “Internet Explorer Not Responding” error while surfing the web on Windows PCs. Such error messages pop up when the browser becomes too slow and unresponsive to clicks and keystrokes. This can be annoying to your stock browsing experience on the computer. However, they can be resolved firstly by updating the out-of-date browser from Microsoft.

Windows updates often come with bug fixes for Internet Explorer, which may resolve the error that crashes the browser. If you have turned off automatic Windows Update on the system, download and install updates for Windows manually. For that, click the Start button on desktop, search for Windows Update and click on that. In the Control Panel menu, look for Windows Updates from Microsoft’s website only.

If you still see Internet Explorer Not Responding despite installing the latest update for the browser included, disable browser add-ons to retry clearing the error. Add-ons can enhance a browsing session on IE, but they tend to take time to load up fully on an open tab. Thus, it also affects webpage loading time, and may lead to the common error on Internet Explorer. You need not disable all of the add-ons to clear this, but only the add-ons you use rarely. For that, follow the below steps:

Chrome Keeps Crashing Windows 10

Chrome Keeps Crashing Windows 10

  • Launch Internet Explorer
  • Open Settings, denoted by a gear icon at the upper-right
  • Select Manage Add-Ons
  • In the list of add-ons that appears, right-click on the one you need to disable on Windows, and then select Disable.
  • Click Close and reboot Internet Explorer to see if this helps.

If not, you need to reset the stock browser of Windows to default settings with the below steps. Note that resetting Internet Explorer to factory default will remove the stored passwords, cookies, browsing history, temporary internet files and so forth; hence, resort to this troubleshoot only as a last resort.

  • Open the browser, click the gear icon and then choose Internet options.
  • Choose the Advanced option in the Settings menu
  • Click the Reset button
  • Put a checkmark next to the Delete Personal Settings checkbox
  • Click Reset again to confirm the same

Once you reset Internet Explorer, you should reboot the Windows PC in order for the operating system to fully apply the changes that have been made.

How to Clear a Frozen Tab on Google Chrome

Google Chrome Keeps Freezing

Disable Browser Extensions

Freezing of Google Chrome tabs is a constant issue that people tend to face while surfing the web on a Windows 10 PC. It is often due to an incompatibility between the OS and the browser. Below are some troubleshoots to help if Google Chrome keeps freezing on your Windows 10 PC so that you can make the most of a browsing session with open tabs.

Disable Browser Extensions

Extensions are plugins that gives additional capabilities like virus scanning and so forth to the web browser. However, sometimes browser extensions tend to malfunction due to coding errors or compatibility problems. Follow the below steps to clear the freezing tabs on Chrome, assuming that they may be due to browser extension.

  • Open Google Chrome, enter chrome://extensions on the address bar, and Enter to navigate the path.
  • Once you reach the screen of browser extensions installed in Chrome browser, simply clear the checkmark on plug-ins shown as Enabled in order to disable one.
  • Disable the plugins one by one and crosscheck in order to know if the freeze has been resolved to your satisfaction. If not, maybe there is more than one plugin that is causing the tab freeze on Google Chrome; disable all plugins and extensions together and see if the problem is fixed.
  • Further, once you spot a browser extension on Chrome that seems problematic, click on the Trash icon next to Enabled in order to delete it altogether from the browser.

Reset Google Chrome on Windows 10

Chrome Constantly Crashing

Troubleshoot Frozen Tab Issue

This will clear the tab freeze on Chrome. Follow the below steps in order to reset the browser.

  • Click the three-dot menu on the top right in order to access Settings.
  • Once you are in the Settings menu, scroll down and select Show Advanced Settings.

To avoid further scrolling, press Ctrl and F keys and search Reset Settings – the cursor will show the option so select it. Choose the Reset option in the subsequent dialog box to confirm the same.

Note that resetting Chrome will revert the browser to a default state so choose it as a last resort. It may resolve freezing tabs but may also remove all of your passwords, personalized settings, and other data stored in Chrome. Get in touch with a browser support team if you still encounter Google Chrome tab freezing issues on Windows 10.

Quick Fixes to Resolve Slow Speeds in Firefox

Chrome Keeps Crashing Windows 10

Slow Speeds In Firefox

While using Firefox, you may have experienced issues with the speed at one time or another. A quick comparison with other browsers will show you that only Firefox seems to be suffering from slow speeds, while the rest can load pages quickly. These are caused mainly due to configuration issues and the use of extensions. Installing memory-consuming apps onto the browser is known to affect its loading speeds. Below are some quick fixes to resolve slow speeds in Firefox.

Use Hardware Acceleration

Firefox can run slow in computers having plenty of RAM and processing power. There are various options in Firefox for improving the performance of the browser by allocating its usage of the available resources. You can alter these settings of the browser to give it the best performance depending on your system hardware. For this, go to about:preferences > General > Performance and uncheck the box near the Use recommended performance settings.

Tick the box labeled Use hardware acceleration when available, which actually uses the graphics card of your computer rather than the processor for a smoother visual performance. You can also change the Content Process limit by selecting any number from the drop-down menu. If your system has at least 8 GB of RAM, it is better to switch to more than four for the best performance.

Switch to a Blank Page

Chrome Constantly Crashing

Use Hardware Acceleration

One of the major issues with Firefox is that it can take a lot of time to start compared to other browsers. This issue can occur after using Firefox for a while, and can often be frustrating, especially if you are trying to use the browser for anything important. An effective way to fix this issue is by going to about: preferences > General and unchecking the box near Always check if Firefox is your default browser. Then, go to General > When Firefox Starts and select the Show a blank page option.

Disable Add-Ons

Firefox can use more RAM when used for extended periods, due to the buildup of cached and other data. The use of various add-ons or plugins can also slow down the browser and affect its speeds. To fix this issue, restart Firefox in safe mode and then go to Options > Help, and then select the Restart with Add-ons Disabled option. Click on the Start in Safe Mode option and see if the browser is running faster. Try disabling the add-ons and plugins to check the speed of the browser.

How to Fix Common Issues in Google Chrome

Browser Issues

Google Chrome Issues

Google Chrome, in spite of being the top web browsers in the world, is still affected by several issues. The high resource consumption and closed nature make Chrome prone to various issues that can interrupt web browsing. Recently, Chrome has surpassed the number of users it serves when compared to other browsers like Mozilla Firefox and Internet Explorer. However, Google Chrome still has many issues and fixing them is necessary to enjoy an uninterrupted web browsing experience. Below is how to fix common issues in Google Chrome.

Reset Browser Settings

Chrome may often crash or fail to load web pages, which can be frustrating for the users. Resetting the browser settings is one of the most effective ways to resolve such crashes in the Google Chrome browser. For resetting the browser settings, click on the Chrome icon and select Settings > Show Advanced Settings > Reset Settings and then click on the Reset Settings button.

The other way to resolve this issue is by using the Chrome Clean-Up Tool. Available free for download, this valuable tool can help clear many of the crashing and other issues with Chrome. Crashes or loading issues in Chrome are mostly caused by malware and this free tool can scan and remove such malicious programs as well as unwanted plugins to restore its normal functioning.

Remove User Profile

Browser Error

Reset Browser Settings

In some cases, users have reported about an error message that says, “Your Profile Could Not Be Opened Correctly”. This can prevent access to some of the features of Chrome such as bookmarks and browser settings. Deleting the user profile is the best ways to resolve this browser error, which can be done by going to the Menu > Settings > Sign In and then clicking on the Disconnect Your Google Account option.

Tick the box located beside the “Also clear your history, bookmarks, settings, and other Chrome data stored on this device” message and click on Disconnect to remove the user profile. After this is done restart Chrome and then sign in again for restoring the browser.

Using Chrome Task Manager

Most users encounter a frozen tab or window while browsing on Google Chrome. This can be quite annoying when you want to view multiple websites simultaneously and can hinder your work. The tab or window can freeze during browsing leaving no choice to the user to continue or terminate the process.

An easy way to fix this issue is by opening the Chrome Task Manager by pressing Shift and Esc simultaneously. In the list of running tabs and extensions, select any task that is consuming high amounts of memory, and click on the End Process button to terminate the process.

Key Reasons Why your Firefox Browser Fails to Play YouTube Videos

Browser Issues

Playing YouTube Videos

Most of you might have encountered issues while using the Mozilla Firefox browser for playing YouTube videos. These issues can recur each time you visit YouTube to watch a video and prevent it from loaded or there might be buffering issues. Some of this browser issues are caused mainly due to the errors or corrupt plugins.

Since YouTube needs Adobe Flash to display properly, any issues with this plugin can cause it to prevent you from viewing any video. Sometimes, the issue can also be caused due to the themes, extensions, and other settings in the Firefox browser. Below are some reasons why your Firefox browser fails to play YouTube videos.

Outdated Flash Plugin

One of the major reasons why you are unable to view YouTube videos in Firefox is due to an outdated plugin. Firefox uses plugins like Adobe Flash to play videos from streaming platforms like YouTube. An outdated Flash plugin will prevent the browser from properly playing the videos from YouTube. You can identify the outdated plugin by carrying out a detailed browser troubleshooting. Updating to the latest version of Flash by following the onscreen guided will usually resolve the problem.

Corrupted Plugins

Browser Troubleshooting

Outdated Flash Plugin

Besides Adobe Flash, there are numerous other plugins, which can affect video playback on Firefox such as the RealPlayer plugin. Corruption of these plugins can make it impossible to properly load and play YouTube videos. The problem is usually resolvable by carrying out an update of all the plugins. Disabling each of the plugin one at a time and then testing YouTube playback is one way to identify and faulty plugin so it can be removed. An outdated RealPlayer plugin can also interrupt the video plugins and updating it might aid in resolving the issue.

Hardware Acceleration

Another reason why Firefox is unable to play YouTube videos is due to the configuration of the drivers or the graphics card in your computer. Due to this Firefox will occasionally crash or fail at displaying videos from YouTube. Disabling the hardware acceleration is one way to resolve this issue. For this click on the Firefox window located at the top and then select Options. On the Advanced tab, select General, and uncheck the Use Hardware Acceleration When Available option. After this is done, restart Firefox for the new settings to take effect.

How to Fix the Google Chrome Won’t Open Error

Browser Issues

Google Chrome Issues

Google Chrome is one of the most popular internet browsers and millions of computer users all over the world use it on a regular basis. Google Chrome is also regarded as the fastest web browser in terms of downloading, streaming, browsing, and more. However, just like any other internet browser, Google Chrome also often crashes, stops, and runs into other browser issues.

Several people who use Google Chrome to browse the web recently complained that the browser suddenly stopped and they are unable to open it since then. If you are not able to open or launch Google Chrome on your computer, then you will need to switch to another browser to access the internet.

This might not seem like a good idea to some computer users, as their important bookmarks, extensions, and even passwords might be saved on Google Chrome, which means that these users might be in search of solutions to resolve the issue. If you were in such a situation too, below are a couple of simple solutions that would help you to fix the Google Chrome won’t open error in your PC.

Check Whether Google Chrome is Already Open

Browser Support

Tweak Antivirus Settings

In some cases, Google Chrome might be running in the background of your PC and it might be the reason why you are unable to open the browser. Follow the below steps to see whether Chrome is already open on your computer.

  • Simultaneously press the Delete, Control, and Alt keys on your computer keyboard.
  • You will now need to click on Start Task Manager from the list of options.
  • Select Processes and then scroll down until you see exe or Google Chrome listed there.
  • If you see such a process, then select it, and then click on End Process.

Tweak the Antivirus Settings

It is crucial to note that the antivirus program on your computer or an unwanted malware might also prevent Google Chrome from opening. So, you will need to check whether your antivirus is blocking Chrome. If you have no clue on how to do this, it is best to reach out to an experienced browser support technician. An expert computer support technician will get rid of the problematic programs from your PC and help you to resolve the issue.

Troubleshoots to Clear Browser Redirect from Installed Browsers in Windows PC

Browser Issues

Troubleshoots Browser Redirect

A common reason why the web browser redirects to a different URL other than the one you entered in the address bar is virus infection in Windows PC. In particular, certain Trojan viruses infect Master Boot Record while a browser extension may also cause the redirect issue in your system.

It is one of the common browser issues and needs advanced troubleshooting. The error will occur even when you try to open bookmarks in the browser and thereby hampers your web surfing experience altogether.

If your computer has browser redirect virus, it will also have adware, which displays pop-up ads replacing legit advertisements. Adware will also prompt you to visit websites containing malware instead of the one you searched for. Therefore, virus removal procedure is highly recommended for clearing browser redirect in Windows PC.

Follow the below steps to remove the namesake virus manually from Firefox, Google Chrome, Microsoft Edge, or even Internet Explorer.

Uninstall Adware

Firstly, you need to remove suspicious adware from Windows PC. For that, open Control Panel and click on Uninstall a Program. Then, look for all software that you installed in the system and remove the adware program from the computer. Quivisi is one such program, which causes your browser to redirect unwanted sites, so uninstall that, or look for similar adware.

Remove Virus from Browser Shortcut

Virus Removal

Google Chrome Settings

The virus may also affect the shortcuts no matter which browser you have installed on your PC. To remove the redirect virus shown from a browser, right click on its shortcut on desktop and choose Properties. Then, remove the extended URL following your browser name from the Target tab.

If you right clicked on Firefox shortcut, for instance, and if the browser shortcut has virus, there will be an extended string following firefox.exe. Remove that and click OK to apply the changes made. You can do this same procedure to clear browser redirect virus on the shortcut of any of the other web browsers that you have installed on your Windows PC.

Through Google Chrome Settings

Open the Google Chrome browser on your computer and click on the three horizontal lines on the upper right corner. In the next menu, click Settings and search and find Show Advanced Settings or Advanced. Then, find Reset by pressing Ctrl and F keys on the keyboard. Click on Reset Settings To Their Original Defaults and confirm Reset if a dialog appears afterwards.

How to Fix Common Google Chrome Issues

Browser Issues

Common Google Chrome Issues

Google Chrome has become the most favorite internet browser of several computer users in a short span of time. Research and studies conducted by expert computer technicians revealed a shocking conclusion that Google Chrome is the most used web browser in the world.

Even though the designers and developers of Google Chrome provide regular updates to fix errors and to improve the performance of the browser, computer users still experience minor and major browser issues. These browser issues deprive computer users of a good browsing experience, which in turn urges them to terminate the web browsing session. Below are some of the most common Google Chrome issues and a few tips on how you can resolve them.

Frozen Window or Tab

If you are a computer user, who use Google Chrome on a regular basis, then you might have identified that the entire browser window or a tab often gets frozen. If you are in such a situation, then press the Shift and Escape keys to open the Task Manager of Google Chrome. A list of all the extensions and running tabs in your browser will pop-up on the screen of your device. You will only to highlight the program you want to close and then click on End Process.

Frequent Crashes

Browser Support Service

Browser Running Slow

Several computer users who have set Google Chrome as their default internet browser often complain that they keep experiencing frequent crashes, low page loading speed, and many other issues. However, you can easily fix many of these issues with the help of a Chrome clean-up tool. This will not only unwanted cache but also remove software apps that are responsible for the crashing of your internet browser and speed up Google Chrome. If you have no clue on how to fix the issue, it is best to seek the help of an experienced browser support service provider.

Browser is Too Slow

Computer users who used a clean-up tool to speed up their Google Chrome claim that their browser is still running at a low pace. If this is the case, get in touch with the expert computer technicians from a computer support service. They will reset the settings of your browser, fix the protected system files, and perform several other tasks to optimize the performance of your Google Chrome browser.

5 Common Browser Errors and Their Meaning

Browser Issues

Common Browser Errors

When browsing across multiple web pages you might have occasionally come across error pages or some browser issues. Mostly, the errors are common issues with the browser or can mean something else that can potentially ruin the computer. In such cases, the browser displays such errors in the form of messages when you try to enter a specific website or surfing between different ones. Some of the common browser errors and their meaning are described below.

Certificate Error

An SSL or security certificate error is a commonly occurring error in browsers. It is displayed mostly when you are connecting to a website that uses HTTPS. The occurrence of certificate error indicated that there is some issue with the HTTPS encryption of the site. A website that comes with HTTPS encryption presents certificates that the browser uses to identify the legitimacy of the site, thus preventing you from accessing and sharing vital details with a counterfeit site.

Unable to Connect

The “Unable to Connect” is another common error shown in most web browsers such as Chrome or Firefox. This error message indicates that your web browser has successfully established a connection with its DNS servers but failed at getting a response when trying to connect to the website’s servers. This can be caused mostly when the website is under maintenance or not available. Issues with your computers internet connection firewall or proxy can also cause this error messages in your browser.

Web Forgery Warnings

Browser Errors

Web Forgery Warnings

When accessing certain sites your browser will display warnings related to phishing or malware known as web forgery. This error is displayed when you try to connect to any dangerous sites located in the browser’s list. Such dangerous sites are known to have malware and other malicious programs that can trick you into revealing confidential financial or other information thus leading to identity theft.

Server Not Found

Another type of browser issue displayed in most browsers is the “Server not Found” error. This error message indicates that the browser is unable to find the website that is being queried for. The “Server not Found” error can crop up if you mistype the website address or of the site does not exist. It can be caused due to a misconfigured firewall, proxy, or network settings.

404 Not Found

“404 Not Found” is a very common error that you might have come across while using your browser. It indicates that the website you are trying to access does not exist – it is either no longer available or you have typed the address wrong. Your browser will display this error message, which is produced by the remote web server.

How to Resolve Frequent Google Chrome Crashes

Browser Issues

Google Chrome Crashes

Google Chrome is one of the most popular and widely used computer browsers and more than millions of users from all around the world use this internet browser to stream videos, access social media platforms, browse the web, and more. Just like any other browser, Google Chrome might also crash and stop occasionally.

However, several computer users who use Google Chrome on a daily basis for their work and personal needs recently complained that they have been seeing a “Whoa! Google Chrome has crashed” message. If you are regularly experiencing this error, then it means that there is something wrong with your Google Chrome browser or the computer itself.

Computer users who regularly experience this issue should initially uninstall the Google Chrome browser from their computer and then reinstall it again. If this solution does not help, then below are a few simple tips that would fix the frequent Google Chrome crashing issue.

Switch to a New Profile

In some cases, the crashes you are experiencing with Google Chrome might be due to a corrupted profile. So, you will need to create a new profile from the Settings page of the internet browser. Go to the menu of Google Chrome, open Settings, and then click on Add new user right under the Users option. Once you have set up the new profile, check whether you are still experiencing frequent crashes on Google Chrome browser.

Solve Flash Crashes

Browser Support

Switch To New Profile

Several professional computer and browser support service providers recently identified that the Flash plugin in Google Chrome might be the reason behind frequent crashes. If that is the case, then you will need to disable the internal Flash plugin in the internet browser and then stick to the standard Flash plugin. If you are a computer user who has no idea on how to disable the internal Flash plugin on your browser, then you will need to get in touch with an expert browser support technician.

Scan for Malware

It is significant to note that malware might also interfere with the Google Chrome browser on your computer and make the browser crash regularly. So, computer users who are experiencing frequent Google Chrome crashes should run an antivirus software scan and check whether their computer is under virus attack or not. If yes, removing the threats might help you to fix the frequent Google Chrome crashes.

CALL TOLL FREE: 844-202-8213

Subscribe!