Category Archive Browser Issues

How to Troubleshoot No Sound Issue in Google Chrome

Chrome Keeps Crashing

Common Chrome Issues

No sound in Google Chrome is a very common issue that annoys users all the time. Here is what you have to do when you experience the error. Note that if audio is playing on other applications or devices but not on the browser, you have to check the audio settings on your computer first.

Ensure Volume is Not Muted on Volume Mixer

Perhaps only Google Chrome’s sound setting is disabled, so check for it.

  • Open the browser and play a video or audio file over the web. Ignore the no sound issue.
  • Right-click on the Speaker icon at the taskbar, and select Open Volume Mixer from the context menu.
  • In the Volume Mixer, check whether the volume button for Google Chrome is muted or its volume level is too low.

After you have made the required changes, check if the audio file is playing on the web. If not, continue to the next step.

Disable Browser Extensions

To ensure in case it is an extension causing the issue, open Google Chrome in Incognito mode. For that, click on the three-dot icon on the upper right side and select New incognito window. Open an audio file on the private browsing mode of Chrome browser and see to it if sound is working. If yes, a media extension might be to blame. To disable it, follow the below steps.

  • Type chrome://extensions in the address bar of the browser and press on the Enter
  • Disable a suspicious or an unknown extension, and then check if the sound is working.

Common Chrome Issues

  • This is also recommended to fix Chrome keeps crashing while playing an audio over the web.

In case this fixes the sound, then you are good to go. If not, proceed to the next step.

Clear the Browsing Data

  • Click the three-dot icon at the upper right side, move the mouse over to More tools, and select Clear browsing data.
  • In the next window that pops up, you have an option to configure a time against which browsing data will be cleared. For a comprehensive browsing data clean up, make sure All time is selected, and click the Clear data

Clear Browsing Data

  • Reboot your computer. After that, check if the sound is working on Google Chrome.

Get Rid Of Malicious or Unwanted Programs

Sometimes, the presence of malware or potentially unwanted programs on the computer could be hampering Chrome’s normal functioning. The best way to remove such malware is to use an efficient antivirus software.

You can use the option on Google Chrome to get rid of harmful software too. For that, click on the three-dot menu, select Settings, expand Advanced settings, and scroll down to and find Clean up computer. Let Chrome check for harmful software by pressing the Find button. Wait until the browser checks for it and follow its instructions appearing on the screen. Note that Chrome may return with No harmful software found message sometimes, in which case, you should move on to the next step.

Reset Google Chrome

Click the three-dot icon and select Settings. Expand Advanced settings, select the Restore settings to their original defaults option, and click on the Reset button for confirmation. This restores the browser settings in case an application or extension has changed those without user permission.

Reset Google Chrome

Update Google Chrome

Sometimes, updating an application to the latest version fixes any issues that you might be having with it. You can do this to fix Chrome not responding or audio not playing issue in case other steps does not resolve. The browser automatically updates most of the time. Yet in case you have not exited it in a while, then the update process might have been stuck. You can update the browser manually too. For that, follow the below steps.

  • Click on the three-dot menu, and if you can see Update Google Chrome option, then its latest update is available. Click on the link and follow instructions to complete the update.
  • Else, you can check for available updates by navigating to Help > About Google Chrome. The browser will check for, download and install if an update is available.

Update Google Chrome

  • Upon installation of it, click on the Relaunch button for the changes to take effect.

Uninstall and Reinstall Google Chrome

This also sorts any issues you might be facing including Chrome keeps crashing while playing an audio. If you are a Windows user, you can follow the below steps to uninstall the browser.

  • In the search box of Start Menu, search for Add or remove programs, and open the respective link from the search results.
  • In the list of programs installed on your computer, highlight Google Chrome and click the Uninstall Follow the instructions on the Uninstall Wizard to complete it.

Uninstall Google Chrome

Download and install the latest version of it. Do this as a last resort if other troubleshooting steps do not work. If you still cannot play audio over the web, then feel free to get in touch with our browser support professionals through the toll-free number.

The “Kill Pages” Error and How to Fix it

Chrome Not Responding

Common Browser Issues

Ask any Windows 10 user what their favorite web browser is, and the answer you get will almost invariably be ‘Google Chrome’. Having undergone lots of updates and appeared in several iterations over the years, this browser is smooth, fast, and pretty much everyone’s favorite. However, it does serve up the occasional inconvenience, such as the ‘Kill Pages’ error.

Users mainly face the following issues because of this not-so-little hitch.

  • Chrome keeps killing pages: You would be browsing your favorite web pages or getting important work done, and out of nowhere, a tab in Chrome crashes, leaving a uselessly apologetic message. When this starts happening a lot, most people simply reinstall the browser, and a lot of the time, that suffices to resolve the problem.
  • Pages become unresponsive: Your pages could stop responding the way they should, likely as a result of one of the extensions acting up. Chrome extensions take up substantial system resources, affecting the overall performance in terms of speed. This is why so many people simply forego the use of browser extensions, or even remove them after each use.
  • Chrome not responding after the kill pages’ message comes on: Lots of users have their browser stop responding after this message appears. Usually, turning off the Sandbox mode helps.

What causes the ‘Kill Pages’ error?

The problem mainly traces back to an internet connection problem that causes page loading to slow to a crawl. Some scripts can stop working and leave the pages unresponsive. Many websites use more than one script to load their content, and any one of these failing could stir up the ‘Kill pages’ error.

The configuration of your PC too could be at fault. Chrome being a highly resource-intensive browser, it needs a lot of RAM to run, especially when there are numerous tabs open simultaneously. This can hit a wall if there are too many other applications taking up resources in the background. You could end up having to refresh many websites, with some of the pages losing important information.

Solution 1 – Turning Off Sandbox Mode

Chrome uses the Sandbox mode as a means to give the best possible protection from malicious software and parties. The sandbox feature starts a new process for every tab that you open, which means that potential malware problems cannot affect the browser entirely. This brings great protection, but at the cost of hogging computer resources and risking ‘Kill pages’ errors. The Sandbox mode can be turned off using the following steps.

  • Find the Chrome shortcut in the Start Menu, right click on it, and pick Properties.
  • In the Target field, append the existing value with –no-sandbox. Do not mess with the value in the quotes; simply add –no-sandbox at the end, after a space.

Google Chrome Properties

  • Hit Apply and then OK.

Solution 2 – Turn Off Third-Party Cookies

Cookies form an important component of reliable and comfortable web browsing, helping expedite things by saving small bits of information. However, they are also a potential cause for the ‘Kill pages’ error, so you may want to disable them to avoid the issue of Chrome not responding.

  • Start a new tab in the browser and type in chrome://settings/content.
  • Head to the Cookies
  • Move to the Content settings window, and enable the option that says Block third-party cookies and site data.

Google Chrome Cookies

Turning off cookies from third parties may not always be the best solution, mainly because it cripples user experience on lots of websites. However, the ‘Kill pages’ error is an even bigger problem, which amply justifies making this move.

Solution 3 – Delete or Rename the Default Folder

Most of Chrome’s cached data gets stored inside the Default folder, and when it piles up, it can cause the ‘Kill pages’ error. You could either rename or delete this folder to counteract that, using the following steps.

  • Hit the Windows Key + R combo, and type in %localappdata%. Hit Enter and then choose OK.
  • Navigate to the Google > Chrome > User Data
  • Enter the User Data folder and locate the Default Rename this to something like Default Backup, or alternatively, delete it.

Chrome User Data

  • Close the folder and launch Chrome

Solution 4 – Set a High-Performance Profile

The ‘Kill pages’ error is more probable to occur in laptops that are being used in modes, which compromise on performance. Hardware does not get used sufficiently to save power, and issues crop up sooner or later. The obvious tack is to set High Performance as the current profile, using the following steps.

  • Hit the Windows Key + S combo, and then type in Power. Choose Power Options from the results that show up.
  • Choose Additional power settings.

Windows Power Options

  • If you do not see a High Performance plan, which you can select, choose the Show additional plans option, and then select High Performance.

The above-mentioned steps would have helped you resolve the ‘Kill pages’ error. Yet if you still experience that, or any other browser issues for that matter, get in touch with our tech support experts via the toll-free number for quick assistance.

How to Fix “Preferences Could Not Be Read” Error on Google Chrome

Chrome Constantly Crashing

Google Chrome Errors

Google Chrome is one of the best web browsers that work on different platforms. Generally, it is solid when it comes to standard browsing sessions and so forth. Sometimes though, users run into errors or issues that make the browser unstable. In certain cases, refreshing error tabs, closing and reopening Google Chrome, fixing internet connection problems, resetting the browser, or even rebooting the computer helps to resolve some of the Chrome browser issues. However, doing the recommended solution might not always work. In such a case, you may have to uninstall and reinstall Google Chrome as a last resort, depending on the issue.

The reinstallation of the Chrome browser can resolve several issues, including the following ones.

  • Proxy errors denoted by “connection failed” or “connection closed”
  • Chrome not responding error
  • Chrome constantly crashing
  • The browser running slow
  • Advertisements constantly popping up after adware infection
  • “Your preferences could not be read” error at startup

Decide if you Want to Uninstall Google Chrome

Note that in case you remove Google Chrome from your device, then you will lose browser passwords, bookmarks, settings, and everything saved in the browser. Therefore, do it only if other solutions for an error fail to resolve it. For instance, if you come across the “Your preferences could not be read” error message, then perhaps your user profile is corrupt or malicious extensions have compromised the settings of Google Chrome. To resolve the issue, you can try recreating the profile folder of the browser after taking a backup of bookmarks file.

Steps to Take a Backup of the Bookmarks

  • Open Windows Explorer and type the following path on its address bar and press Enter

C:\Users\<YourUserName>\AppData\Local\Google\Chrome\User Data\Default

Chrome Constantly Crashing

  • From the Default folder, copy the Bookmarks file and paste it in a location where you want to keep its backup. Note that you should keep a backup of Chrome bookmarks on a location other than the drive where Windows is installed.

Steps to Recreate the Profile Folder

To perform this task, you should first enable hidden files on your Windows 7 computer. For that, follow the steps mentioned below.

  • Open Windows Explorer or a folder, click Organize and choose Folder and search options.
  • In Folder Options, switch to View tab and choose Show hidden files checkbox under Advanced settings.
  • Exit Google Chrome or close all open tabs in the browser.
  • Access the User Data folder using the aforementioned path, and rename the folder to User Data.OLD.
  • The preferences error should now be gone from Google Chrome.

You can restore the bookmarks, which you have backed up earlier. For that, follow the steps mentioned below.

  • Open the backup location on your computer, copy the Bookmarks file and paste it in the Default folder of Chrome.

If issues including “Your preferences could not be read” persist, despite trying recommended solutions for it, you might have to uninstall and reinstall the browser and get rid of all its traces from your Windows system. To do that on Windows 7, follow the below steps.

Steps to Uninstall Chrome

  • Exit the browser completely. Click on the Start button on the desktop, search for Add or remove programs on the search box of Start Menu and click on the respective link from the search results.
  • In the list of programs window, select Google Chrome and click on Uninstall
  • Follow the instructions or prompts on the Uninstall Wizard to complete it.

Now make sure files are not set as hidden in case you have changed it. Then, you have to rename or delete the Chrome folders on Windows.

  • To find the first of the two folders through Windows Explorer, navigate to C:\Users\<YourUserName>\AppData\Local\Google\Chrome, and delete the folder.
  • Then, you have to go to C:\Program Files\Google\Chrome and delete that folder also.

Steps to Reinstall Chrome

  • To reinstall Google Chrome on your PC download it using a different browser. For that, search “Download Google Chrome” on the search engine and open the respective link from the search results.
  • From the Google website that appears, click on the DOWNLOAD CHROME
  • Open the downloaded setup file location and follow the on-screen prompts or instructions to complete the installation of the browser.

When you are done, open Google Chrome to see if the issues you were facing are fixed. It is also recommended to scan for malware and do a quarantine procedure in order to fix Chrome constantly crashing, slowness of the browser or other issues that persist. If any the above troubleshoots do not resolve an error on Google Chrome, you can contact our browser support professionals through the toll-free helpline mentioned above for immediate help.

Fixing Chrome When the Keyboard Stops Working

Chrome Crashes

Common Browser Issues

Chrome is no doubt the best web browser you can lay hands on these days. It is fast, simple, and smooth, much more so than the programs put out by the competition. However, it does serve up its share of issues, sometimes leaving the user devoid of just what they needed to get work done. It can cause a serious problem when Chrome crashes or freezes for no apparent reason, or when the keyboard stops working.

The last is a fairly common issue, and many people simply react by hard rebooting their computers to get past the annoyance it causes, although that is excessive. If you experience this problem, you should try one of the following things.

  • Hit the Windows key twice. This workaround is very simple, but you would be surprised at how often it does the trick. Press the Windows key once, wait one second, and then press it again. This should get your keyboard back to working the way it is supposed to. Alternatively, launch Task Manager using the Ctrl + Shift + Esc combo, switch applications, and then switch back.
  • Turn off hardware acceleration. Either of these if left enabled can make the browser slow down to a snail’s pace, and the keyboard not responding can be one of the ways you are made aware of this. Choose the menu icon located at the top right of the program window, and select Settings from there. Scroll down and choose Advanced. Head to the System section and deselect the Use hardware acceleration when available Restart the browser.

Use Hardware Acceleration

  • Turn off the extensions. Some extensions can slow down chrome, especially the IDM extension. You should try turning them off in case when Chrome crashes, or the keyboard stops working. Hit the menu button, and head to More Tools. From here, choose Extensions. On the list, leave all extensions disabled by un-checking the switch next to each. Restart the browser.

Chrome Extensions

  • Check your antivirus. Some programs such as Kaspersky antivirus can cause issues with the smooth running of your favorite browser. Whichever protection software you have on your system, try temporarily disabling its shield features and see if that helps. If it does not, you may want to consider getting a different software, because this one has to go.

  • Clean the cache. Chrome’s cache can fill up pretty quickly, and you may have to clear it manually. When you find chrome not responding to key strokes, choose the menu icon located at the top right of the program window, and select Settings from here. Scroll down and choose Advanced. Select Clear browsing data, and then set the value for Time range as All time. After that, hit Clear data. Restart the browser.

Clear Chrome Browsing Data

  • Switch to Incognito Mode. This browsing mode prevents any cache files from being stored, which is a preference for people who do not want their browsing history laying around for someone else to go through. Your keyboard would typically work all right in Incognito Choose the menu icon located at the top right of the program window, and choose New incognito window. This should bring up a fresh incognito window, and your keyboard should work fine now.

Incognito Window

  • Reinstall Chrome. Simply reinstalling Chrome can get rid of a ton of browser issues for you, and maybe your keyboard troubles fall in that category. Just make sure your data is safe, by signing in to Chrome and getting it synced. Fully remove Chrome from your PC, and then launch IE to download the newest version available online. Run the installer and follow the installation prompts to set up a new version of Chrome, which does not have the same problem with your keyboard as the previously installed one.
  • Update Chrome: Bypass the removal and installation by simply updating Chrome to its latest version. Maybe your browser is already set to do this automatically, but if it is not, you will need to manually check online for any new compatible versions. Choose the menu icon located at the top right of the program window, click on Help, and select About Google Chrome. The new tab that comes up will have information about your current version, as well as any available updates you can download. After updating, restart the browser to let the necessary changes take effect.

Update Google Chrome

 

  • Reset Chrome: Often, all it takes to bring Chrome back to its nice self is a full reset. Resetting to default can rid the browser of corrupted data and problematic extensions. Choose the menu icon located at the top right of the program window, and select Settings from here. Scroll down and choose Advanced. Choose the Restore settings to their original defaults option, and then hit the Reset settings Chrome will automatically restart, so wait for that to happen.

Reset Chrome Settings

 

 

 

How to Fix 502 Bad Gateway Error on Google Chrome

Chrome Not Responding

Common Browser Issues

The error “502 Bad Gateway” popping up on Google Chrome or any other browser is an HTTP status code error returned by the online server. It suggests that the server has got an invalid response from another one. The servers connect via their Domain Name System, which acts as a phone directory for distinct connections on the web. In general, the error occurs on a browser due to issues at an online server’s end, not necessarily the internet connection. Yet if you come across the issue while surfing the web on Google Chrome, try the below things to troubleshoot it on your side. Note that you should try each of these troubleshooting steps and proceed to the subsequent step only if the previous one does not work.

Reload the Web Page

Most online server issues are temporary only, so they can be resolved by reloading the web page in which you encountered the problem. For that, click on the Reload this page button next to the address bar or press F5 key when on an active Chrome tab.

Exit and Reopen the Browser

Try closing active tabs on Google Chrome, by pressing Ctrl, Shift, and Q simultaneously on the keyboard, and then open the browser and reopen the error page to see if that has resolved the 502 Bad Gateway error. You can use this step even to troubleshoot Chrome not responding issues.

Clear the Cookies and Browser Cache

To clear the browsing data, press Ctrl, Shift, and Delete keys simultaneously and choose Clear data button highlighted in blue color. Usually, the respective checkboxes of Cookies and other site data and Cached images and files will be selected, but make it a point to put a tick mark next to each one in case they are not. This can also fix Chrome not responding problems.

Chrome Browsing Data

Browse on Incognito Mode

Sometimes, the extensions installed in the browser may conflict with responses received from an online server. To know if a plugin is causing it, you have to identify the problem extension by surfing the error web page on Chrome’s private browsing mode. To open the Incognito window, press Ctrl, Shift, and N on an active Chrome tab.

You can choose to surf the particular web page on Chrome incognito or remove the flawed extension and then browse on its standard browsing mode. If it is a one-off browsing session, Incognito will suffice. However, if you visit the site frequently, make it a point to remove the extension.

Chrome Incognito Mode

Removing the Extension

Since the Incognito mode disables plugins, and if you can open the web page on that mode, it is likely an extension is to blame. So, after ensuring which extension is causing the error, get rid of it from Chrome. For that, you have to disable all extensions at first and then enable them one by one while browsing on the same page.

Type chrome://extensions on the address bar of the browser, and press Enter. From the list of extensions, deselect them all. This will disable all the plugins. Now enable one plugin at a time and see if your issue persists. This way, you can figure out which one is to blame.

Google Chrome Extensions

Note that removing faulty and corrupted extensions can also fix Chrome constantly crashing errors or other browser issues for which this step is recommended.

Open the Problem Page on Another Browser

The 502 Bad Gateway error may well be related to the browser itself, so try opening the web page on a different one. For instance, if you are using Google Chrome, open it on Mozilla Firefox, and see if the error is resolved.

Restart the Computer and Router or Modem

Sometimes, the temporary problems on a PC may cause the faulty connection to online servers, so it is a good idea to reboot the PC. While it is rebooting, restart the router or modem you are connected to. Once the PC and internet equipment come back online, retry opening the web page.

Restart Computer

Clear DNS Cache Using Command Prompt

DNS usually speeds up the internet connection, but at times, faulty cache in the web browser may cause the issue. In case the earlier step fails to resolve it, try clearing the cache.

Click the Start button, search for Command Prompt in the search box, and open it from the search results. On the DOC box, type the command ipconfig /flushdns and press Enter. When done, you will see a message saying, “Windows IP configuration successfully flushed the DNS Resolver Cache”.

Windows Command Prompt

Use Public DNS

In nations where the internet is censored, the 502 Bad Gateway error is more likely to happen due to local DNS servers, which take a long time to resolve worldwide site addresses. In that case, you can try using the public DNS of Google in place of the default one from your internet service provider.

Use Proxy Server or VPN server

In case public DNS fails to resolve the issue, try using a proxy or VPN server. This will bypass corrupted local DNS servers and use private DNS to access the web page. Using a Virtual Private Network, you can switch the local DNS server and access a site akin to doing that from a local location.

If none of these troubleshoots resolve the problem, contact the website owner to notify them of the same. If you feel a malware or virus might have rendered your browser unusable, get in touch with our certified tech support experts for quick assistance.

How to Troubleshoot the “Aw, Snap!” Error on Google Chrome

Google Chrome Keeps Freezing

Common Browser Issues

It is seen that many people come across “Aw, Snap!” tabs while surfing the web on Google Chrome. Such web pages that fail to load on Google Chrome indicate that the browser ran out of memory while trying to display the page. This is one of the common issues on Google Chrome. Here is how to fix the problem tab or window, and make the web page load on the browser.

Reopen Google Chrome

In case something went wrong on Chrome browser, try closing and reopening it to see if that loads the problem page. To close the browser, click on the three-dot icon on the upper-right corner, and choose the Exit option from the context menu.

Try Opening the Web Page in Incognito

To open the browser on incognito mode, follow the steps mention below.

  • Click on the said three-dot icon and choose New incognito window from the pop-up menu. Then, a gray colored tab opens on Google Chrome suggesting you are now on the private browsing mode.

Incognito Window

  • Then, open the same tab in which you encountered the error. If the page is loading, it is likely something went wrong with plug-ins installed on Chrome browser. If that is the case, you will need to disable browser extensions. But first, try clearing the browser data to see if it helps.

Clear Browsing Data

This can help fix Google Chrome keeps freezing or crashing errors, which occurs due to bugs in the data stored in the device. There are two ways to access Clear Browsing Data:

  • Click the three-dot icon in the top right corner of Chrome and choose Settings. In the new page, scroll down to and click Advanced, and choose Clear browsing data.

Clear Browsing Data

  • Alternatively, access that by pressing Ctrl, Shift, and Delete keys simultaneously.

When the Clear browsing data window opens up,

  • Go to the Advanced tab, and choose All time from Time range.
  • Then, put a tick mark next to all items listed in the Advanced tab, and click Clear Data button highlighted in blue.

Once you have cleared the browsing data of Google Chrome, open the page in which you previously encountered the “Aw, Snap!” issue and see to it if it is loading.

Disable the Extensions

If you have come across Google Chrome keeps freezing, disabling the plug-ins or extensions at once and then enabling them one by one can help find the one causing the issue. Not all plug-ins are malicious, but some can be. So, prior to removing the problem extension, you have to find out if it is even necessary. In other words, after disabling the extensions, enable one and see to it if the web page is loading. Repeat the same until you find out which one is causing the problem. Here is how to access the extensions on Chrome browser:

  • Click on the three-dot icon, select More tools from the context menu and choose Extensions.

Google Chrome Extensions

  • In the new page, you can see a list of all the plug-ins installed on Chrome browser. To disable all extensions, click on the toggle switch next to each one. Make sure they are grayed out, or not highlighted in blue.

Restart the Device Used to Browse

The programs installed on the computer can interfere with webpage loading and lead to issues, such as Google Chrome keeps freezing. So, try rebooting the device to see if that resolves or freshens up the page after some time.

Scan for and Remove Malware

You can find and remove harmful software on the computer through Google Chrome.

  • If you can open the browser, type chrome://settings/cleanup on the address bar and press Enter
  • In the new window, click on Find and remove harmful software. Then, Chrome browser checks for the same. Wait for some time for it to complete the system clean up job.

Remove Malware

If Chrome not responding or if you cannot open the browser, scan for malware using an antivirus installed in the PC and follow the instructions on the software to remove the malicious programs.

Manage Exceptions on Windows Firewall

Windows Firewall is an application, which filters or restricts potentially unwanted files or programs coming from the internet. By default, Google Chrome has an exception on the Firewall. However, if there is no exception for Chrome on the Windows app, you have to manually configure that. In other words, you have to prevent the Firewall from blocking Google Chrome. Here is how to do that.

  • Click Start button, search for Firewall, and open Allow a program through Windows Firewall from the search results.
  • In the new window, click Change Settings button and select Allow another program.
  • From the next dialog box, choose Google Chrome and click on Add Click on OK to confirm the changes, and restart the computer.

Windows Firewall Setting

If none of these steps fixes the page loading issues, you would have to get rid of Chrome from the device and install its latest version from the web as a last resort. Get in touch with our browser support experts to learn how to do that, or check if anything else can work to fix the Google Chrome issues you are facing.

Workarounds for VPN Connection Not Working with Chrome Browser

Why Does Chrome Keeps Crashing

Common Browser Issues

Sometimes, it is seen that browsing will not work on Google Chrome when accessing websites from a VPN server. In case you face issues with VPN connection on Chrome, follow the below steps to work around it.

Check the Network Connection

Prior to starting with the actual workaround, it is worth checking if the issue is caused due to Chrome browser or VPN. What if the connection is the underlying cause of VPN not working with the browser? The connection tends to break if you have upgraded Windows to the latest version. Regardless, to eliminate a probable cause, run Google Chrome on a different network such as a wired one, or use a different browser on VPN. Also, restart the computer, modem, and router to check if the connection is working fine afterwards.

If not, and you feel VPN is to be blamed, then try the below steps.

  • Clear DNS cache using Command Prompt. To open that, press Windows and R keys at the same, type cmd in the Run dialog box, and click OK
  • In the new black color window, type the commands ipconfig/release and ipconfig/renew and press Enter key after typing one after the other. Then, also type ipconfig/flushdns command and press Enter.
  • To close Command Prompt, type Exit command, and press Enter. Then, check if the connection is working. If not, move on to the next step.

IP Configuration

Change the VPN Server

Many of the locations have VPN servers, so try changing the one with a connection problem. This will work if the used one has high traffic that slows down the connection, or an outage is also likely due to temporary server failures. Either way, change the server to an available one and try connecting to Chrome browser over that.

Clear Cached Data on Chrome

Have you ever thought why does Chrome keeps crashing, or why the browser conflicts with VPN integration and even thwart the connection via a secure tunnel? If a Chrome tab is crashing while surfing the web, you can also try the below steps to work around that.

  • Press Shift, Ctrl, and Delete keys on an active Chrome window, ensure Cached images and files checkbox is selected, and click on Clear Data button for confirmation.

Clear Browsing Data

  • Then, exit the browser entirely, enable VPN and try reconnecting.

If you are wondering why does Chrome keeps crashing, or why is VPN not working, contact our browser support professionals for more workarounds to fix the VPN issue.

How to Fix Chrome Not Responding Error

Chrome Not Responding

Common Browser Issues

Google Chrome is one of the safest and popular internet browsers available to computer users. Millions of users use Google Chrome to stream videos, access social media platforms, and to simply browse the web. However, just like any other web browser, Chrome is also prone to many frequent issues. If the Google Chrome browser in your PC is running into issues, then it will deprive you of a fine internet browsing experience.

A recent survey revealed that users who are using an outdated version of Google Chrome are the ones who commonly experience Chrome crashes and Chrome not responding errors. So, if you have not updated the Google Chrome browser in your PC or laptop, updating it to the latest available version might help you to resolve some of the common Chrome browser issues.

One of the most frustrating and common Google Chrome error is the Chrome not responding error. If you are encountering this error on a regular basis, consider reaching out to expert browser support technicians to fix the issue. However, you could also try the below-mentioned troubleshooting steps to fix the Chrome not responding error.

Add Chrome to the Firewall Exception List

  • Press the Windows key on your keyboard and then type in Windows Firewall in the search box.
  • The search results will show an Allow an app through the Windows Firewall option under the Control Panel Select it to proceed to the next troubleshooting step.

Windows Program Search

  • Click on the Change Settings button in the pop up window. Once you do that, you can scroll through the list of options in the window. See if you find Google Chrome in the list of applications.

Windows Firewall

  • If you do not see that, click on Allow another program… option located at the bottom of the window.
  • Now locate Google Chrome in the next pop up box, select it, and then click on Add. Click OK to confirm your action and close the open windows.

Firewall Settings

In most cases, the above-mentioned troubleshooting steps allow users to fix the Chrome not responding error. However, if you are still experiencing the Chrome error during your web browsing sessions, get in touch with a browser support professional for advanced technical assistance.

How to Fix Internet Explorer Opens and Closes Immediately Error

Internet Explorer Not Responding

Common Browser Issues

Both Microsoft Edge and Internet Explorer are safe and secure internet browsers. However, the downfall of both these programs is that it takes them long to navigate between websites and load web pages, especially compared to other internet browsers such as Google Chrome and Mozilla Firefox.

However, millions of computer users from all over the world still use Internet Explorer to browse websites, access social media platforms, stream videos, play online games, and more. However, just like any other web browser, Internet Explorer is also prone to a few issues.

Some of the common issues computer users who use Internet Explorer experience are the Internet Explorer not responding error, and when Internet Explorer opens and closes immediately. These errors are very similar to Google Chrome crashes, and are very common, although they can be easily fixed with a few simple troubleshooting steps.

Unfortunately, most computer users have no clear idea on how to fix the Internet Explorer not responding error, or the one where Internet Explorer opens and closes immediately. If you have either of these problems, then you should consider reaching out to an expert printer support technician for further assistance. However, if you are attempting to fix the error on your own, then below are a few troubleshooting steps that will come in handy.

  • Open the Run command and the type cpl in the search box before hitting the Enter key. The Properties window of Internet Explorer will now appear on the screen of your PC or laptop.

Windows Run

  • Stroll through the list of options until you see the Advanced Open the Advanced tab and then locate the Reset Internet Explorer Settings option. You will now be able to find a Reset button under this option.
  • Simply click on the Reset

Internet Properties

  • You will now need to restart your computer or laptop, and then try opening Internet Explorer once again.

If you are still experiencing the error where Internet Explorer opens and closes immediately, then it is best to get in touch with an expert browser support technician, as they might be able to resolve the issue. The browser support technicians will perform the required troubleshooting steps to resolve all the common Internet Explorer issues that you have been experiencing.

How to Troubleshoot “Proxy Connection Failed” on Google Chrome

Chrome Keeps Crashing

Common Browser Issues

When trying to open a website on Google Chrome, an error message can appear saying the browser was unable to establish a connection with the proxy server. This error pops up if internet connection settings on Windows 7 are incorrectly done, or if an installed program on the PC is infected. Like Google Chrome crashes or other browser-related issues, a proxy connection failed error is one that can be resolved.

 

Steps to Fix Proxy Connection Failed

  • First, close all open tabs in the browser.
  • Navigate to the Start button, type Chrome in the search bar, and run the browser as administrator by right-clicking on it.
  • When Chrome opens with administrator privileges, click on the three-dot icon in the top-right corner, and select Settings from the menu.
  • On the new page, click on Advanced to expand more Chrome Settings.
  • Under System heading, click Open proxy settings

Google Chrome Settings

  • In the Internet Properties dialog box that appears next, click on the LAN settings

Proxy Settings

  • In the next dialog box, make sure the Automatically detect settings checkbox has a tick mark next to it, and that the rest don’t.

LAN Settings

  • Click Ok on both dialog boxes to confirm changes.

After this, open the same website on and see if error still shows. If the page fails to load, go back to LAN Settings as mentioned above and see if the settings have reverted. If so, a computer virus or malware might be the issue.

Remove a Potentially Unwanted Program from Windows

Start the PC in Safe Mode and repeat the same steps to troubleshoot the Chrome browser issue. To access Windows in Safe Mode, follow the below steps:

  • Reboot the computer after ejecting any CDs, floppies, and DVDs, then press F8 before the logo of Windows appears.
  • Under Advanced Boot Options, highlight Safe Mode using the arrow keys and press Enter.

Advanced Boot Options

  • Sign into Windows in Safe Mode through your Administrator account.

If the LAN settings revert back to default despite changing them in Safe Mode, you have to remove the virus by running an antivirus tool. If you experience Chrome crashes or not opening a webpage, contact our browser support professionals via telephone for an opt response.

CALL TOLL FREE: (866) 230-9299

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