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If you are a frequent user of Google Chrome, you will know how often it does not work. Sometimes, Google Chrome won’t open. Other times, Chrome keeps freezing. Another common situation is the Google Chrome page being blank at startup. This is called the white screen of death as it does not show any error messages and is plain white. Given below are the few troubleshooting methods to help you solve the white screen problem.
Turning off the hardware acceleration setting is the easiest and quickest method used to fix the Chrome white screen problem. Follow the steps to disable the setting-
Select the Customize and control Google Chrome button after opening the Google Chrome.
Open the snapshot by clicking on Settings shown at the upper right corner of the main page.
Click on the Advanced button for the drop-down menu after you have expanded the Settings.
You will find the hardware acceleration setting on the Systems tab in the drop-down menu.
Turn off Use hardware acceleration when available.
Check whether the white screen persists after launching chrome again.
A corrupt chrome cache can also turn the main page into a white screen. To clean your cache, follow the below steps.
After opening the chrome main page, press CLT, SHIFT, and DEL at the same time to open the Clear browsing data window.
Navigate and click on the Advanced tab. Select the All time option from the drop-down menu.
Tick the boxes adjacent to the browsing history, cached images and files, download history, cookies, and other site data.
Click the Apply option at the right-hand corner of the Clear browsing data menu to save the changes you made.
Reopen Google Chrome to check the problem persists.
Sometimes, the white screen can also be an aftereffect of the installation of third-party extensions. To solve this, you should reset browser data and turn off third-party extensions. Here is how you do it-
Navigate to the Customize and control Google Chrome and select Settings.
Select the Advanced button, followed by Restore settings to their original defaults.
The computer will ask for a confirmation where you will have to choose Reset settings.
This is similar to resetting the browser.
Select App and Features after you have right-clicked on the Start button.
To uninstall Chrome, navigate Google Chrome and click on the Uninstall option.
Check whether the main page is showing the white screen after it was reinstalled.