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The “Kill Pages” Error and How to Fix it

Chrome Not Responding

Common Browser Issues

Ask any Windows 10 user what their favorite web browser is, and the answer you get will almost invariably be ‘Google Chrome’. Having undergone lots of updates and appeared in several iterations over the years, this browser is smooth, fast, and pretty much everyone’s favorite. However, it does serve up the occasional inconvenience, such as the ‘Kill Pages’ error.

Users mainly face the following issues because of this not-so-little hitch.

  • Chrome keeps killing pages: You would be browsing your favorite web pages or getting important work done, and out of nowhere, a tab in Chrome crashes, leaving a uselessly apologetic message. When this starts happening a lot, most people simply reinstall the browser, and a lot of the time, that suffices to resolve the problem.
  • Pages become unresponsive: Your pages could stop responding the way they should, likely as a result of one of the extensions acting up. Chrome extensions take up substantial system resources, affecting the overall performance in terms of speed. This is why so many people simply forego the use of browser extensions, or even remove them after each use.
  • Chrome not responding after the kill pages’ message comes on: Lots of users have their browser stop responding after this message appears. Usually, turning off the Sandbox mode helps.

What causes the ‘Kill Pages’ error?

The problem mainly traces back to an internet connection problem that causes page loading to slow to a crawl. Some scripts can stop working and leave the pages unresponsive. Many websites use more than one script to load their content, and any one of these failing could stir up the ‘Kill pages’ error.

The configuration of your PC too could be at fault. Chrome being a highly resource-intensive browser, it needs a lot of RAM to run, especially when there are numerous tabs open simultaneously. This can hit a wall if there are too many other applications taking up resources in the background. You could end up having to refresh many websites, with some of the pages losing important information.

Solution 1 – Turning Off Sandbox Mode

Chrome uses the Sandbox mode as a means to give the best possible protection from malicious software and parties. The sandbox feature starts a new process for every tab that you open, which means that potential malware problems cannot affect the browser entirely. This brings great protection, but at the cost of hogging computer resources and risking ‘Kill pages’ errors. The Sandbox mode can be turned off using the following steps.

  • Find the Chrome shortcut in the Start Menu, right click on it, and pick Properties.
  • In the Target field, append the existing value with –no-sandbox. Do not mess with the value in the quotes; simply add –no-sandbox at the end, after a space.

Google Chrome Properties

  • Hit Apply and then OK.

Solution 2 – Turn Off Third-Party Cookies

Cookies form an important component of reliable and comfortable web browsing, helping expedite things by saving small bits of information. However, they are also a potential cause for the ‘Kill pages’ error, so you may want to disable them to avoid the issue of Chrome not responding.

  • Start a new tab in the browser and type in chrome://settings/content.
  • Head to the Cookies
  • Move to the Content settings window, and enable the option that says Block third-party cookies and site data.

Google Chrome Cookies

Turning off cookies from third parties may not always be the best solution, mainly because it cripples user experience on lots of websites. However, the ‘Kill pages’ error is an even bigger problem, which amply justifies making this move.

Solution 3 – Delete or Rename the Default Folder

Most of Chrome’s cached data gets stored inside the Default folder, and when it piles up, it can cause the ‘Kill pages’ error. You could either rename or delete this folder to counteract that, using the following steps.

  • Hit the Windows Key + R combo, and type in %localappdata%. Hit Enter and then choose OK.
  • Navigate to the Google > Chrome > User Data
  • Enter the User Data folder and locate the Default Rename this to something like Default Backup, or alternatively, delete it.

Chrome User Data

  • Close the folder and launch Chrome

Solution 4 – Set a High-Performance Profile

The ‘Kill pages’ error is more probable to occur in laptops that are being used in modes, which compromise on performance. Hardware does not get used sufficiently to save power, and issues crop up sooner or later. The obvious tack is to set High Performance as the current profile, using the following steps.

  • Hit the Windows Key + S combo, and then type in Power. Choose Power Options from the results that show up.
  • Choose Additional power settings.

Windows Power Options

  • If you do not see a High Performance plan, which you can select, choose the Show additional plans option, and then select High Performance.

The above-mentioned steps would have helped you resolve the ‘Kill pages’ error. Yet if you still experience that, or any other browser issues for that matter, get in touch with our tech support experts via the toll-free number for quick assistance.

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