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Some Feasible Ways to Resolve Web Pages Not Loading in Google Chrome Issue

Google Chrome Not Working

Google Chrome Issues

If web pages are not loading in Google Chrome, it perhaps has to do with a poor network. Henceforth, first you should check whether the network is working fine. If that is not the underlying cause though, then you need to try any of the following workarounds to fix the Google Chrome not working issue.

Clear Google Chrome’s Cache

The easiest approach to work around the issue is to get rid of the browsing history and cache, particularly if you have not cleared them for too long.

  • Open Chrome, click on the three-dot menu icon on the upper right corner, move the mouse pointer over to More tools, and select Clear browsing data.
  • Switch to the Advanced tab of Clear browsing data, and select at least the checkboxes of Browsing history, Download history, Cookies and other site data, and Cached images and files.
  • Click on the Clear data button, highlighted in blue color.

Clear Browsing Data

Close Google Chrome and Reboot the Computer

You can also fix Google Chrome not responding this way. Force-quit the browser, restart your system and see to it if that fixes the issue.

  • In Windows, press and hold down to Ctrl, Alt, and Delete keys at the same time. This brings up the Task Manager.
  • Switch to its Processes tab, select the process of Google Chrome, and click on the End Process

Update Google Chrome to the Latest Version

If you are using an outdated version of the Chrome browser, then you should update it to its latest available version. A new version of the browser is meant to bring improvements and fixes for malicious bugs. So if the Google Chrome not working issue occurred due to a bug, then an update might fix it.

  • Click on the menu icon denoted by three dots, move the mouse pointer over to Help, and select About Google Chrome. Wait for the browser to check for updates, and see what it brings up.
  • It is likely it will show Google Chrome is up to date. However, if an update is available, then it will install it. Once it is updated, reopen the browser for the change to take effect.

Update Google Chrome


This will most probably fix the Google Chrome not responding problem. If not, then proceed to the next step.

Uninstall and Reinstall Google Chrome

Some users have also said that reinstalling the browser works for them. Prior to uninstalling it from your system, ensure that you have signed into your Google Account, and data such as passwords, bookmarks, etc., are synced across your devices.

  • Steps to Turn On Sync in Google Chrome
    • Type in Chrome://settings/ in the address bar of the browser, and press the Enter
  • In the People section, click on the Turn on sync button, sign in to the browser using your Google Account credentials, and click on the Turn on button when prompted.

Chrome Syncing

  • Steps to Uninstall Google Chrome
    • Press the Windows key, search for Add or remove programs in the search box of the Start menu, and open it from the search results.
    • In the list of programs, click on Google Chrome, and select the Uninstall
    • Follow the on-screen instructions in the Uninstall Wizard to complete it.

Uninstall Google Chrome

Download the new Google Chrome setup file from the internet, and install it again in your system.

Turn Off Hardware Acceleration

This feature enhances the web surfing experience by making the most of your system hardware. However, it is one, which frequently goes wrong. Some users feel that it is a needless feature. So you can choose to disable it with the below steps.

  • Open Google Chrome, and go to the Settings page as mentioned above.
  • Scroll down to and find Advanced settings and expand it. Alternatively, you search for Advanced in the search area at the top of the page to find it quickly.
  • Then, find Use hardware acceleration when available, and disable the feature.

 Use Hardware Acceleration


Remove Problematic Browser Extensions

Some incompatible extensions lead to pages not loading in Google Chrome. However, before removing an extension, you have to find out whether it is the one causing the issue. For that, open the browser in Incognito mode by pressing the hotkey combo Ctrl, Shift, and N at the same time. If web pages are loading in its private browsing mode, then that means it has at least one malicious extension.

You can launch Google Chrome’s built-in Task Manager by pressing Shift and Escape keys simultaneously, and click on End Process to disable one extension after another to find out which one is actually causing the issue.

If web pages are not working despite trying all these workarounds, then get in touch with our browser support professionals through the toll-free number for advanced troubleshooting.

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