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How to Troubleshoot a Script Error on Internet Explorer

Internet Explorer Not Responding

Troubleshoot Script Error

Script errors interrupt web pages from loading up properly on Internet Explorer. In case it appears on more than two pages while surfing the web, follow the below troubleshooting steps for the script error. After you try each of the troubleshooting steps mentioned here, open the web page in which you have come across the error previously. In case the web page does not load up properly on IE browser, get in touch with a browser support team for help.

Reset Security Settings of Internet Explorer

Follow the below steps to ensure Active scripting, Java, and ActiveX are not disabled. If any of these features are blocked on Windows, it might prevent web pages from loading up on IE. To avoid that, you have to reset the security settings following the below steps.

  • Click on Tools from the IE toolbar and select Internet Options.

 Internet Options

  • In the dialog box of Internet Options, click on Security
  • Under Enable Protect Mode, click on Default Level.
  • Click on Apply, followed by OK, and close the Internet Options

Remove Temporary Internet Files

The temporary internet files folder has the cached web pages and other content to load a website quickly on Internet Explorer the next time you open the same page. However, if too much temp files get stored on the folder, it may cause some display issues while opening web pages on IE. Hence, you must regularly clear the temporary internet files.

  • Click on Tools menu, and choose Internet Options.
  • Under the General tab, find the Browsing History section, and click on the Delete button beneath it.

Browsing History

  • In the dialog box that pops up next, put a tick mark next to History, Cookies and website data, and Temporary Internet files and website file.

Delete Website Data

  • Click on the Delete button, and click on Apply, followed by OK in the Internet Options dialog box.

Disable Hardware Acceleration

Usually, this advanced step will fix even Internet Explorer not responding issues. If your graphics card supports the hardware acceleration, change the feature to software rendering on Windows 7 to resolve the script errors as well. For that, follow the below steps.

  • Click on Start button on desktop, key in desk.cpl in the search box, and open it.

Disable Hardware Acceleration

  • In the window that pops up next, click on Advanced settings. This will open the graphics card driver settings panel on your computer.

Advanced Settings

  • Go to the Troubleshoot tab, and set Hardware Acceleration by changing its slider to None.
  • Click on OK twice to confirm the same and exit the settings window.

Troubleshoot Tab

If you still come across web page not loading issues, script errors, or Internet Explorer not responding errors going forward, contact browser service professionals to get tips to prevent it altogether.

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